FAQ

Where are your shoes made? 

Our shoes are responsibly made in China in small, family-owned sample rooms that prioritize fair wages and thoughtful craftsmanship and have been in business for over 30 years. We choose production partners who care about the planet and the people making your shoes. 

Are your products sustainable? 

Yes — but we don’t do greenwashing, and we won’t do greenhushing. We prefer the word responsible over sustainable because to us, it’s not just about trends or buzzwords. It’s about making thoughtful choices at every step, staying accountable, and constantly evolving for the better. Because this isn’t about perfection — it’s about intention. We’d rather have a million people trying their best than a hundred people doing it perfectly.  

Do you use leather? 

We use responsibly sourced leathers from LWG certified tanneries with strict environmental standards.  

Do you use plastic? 

We use recycled plastic in our heels where we can if it doesn’t compromise the stability of the shoes. Unfortunately, as you continue to recycle plastic, it becomes less durable and want to keep you safe. Our outsoles are also made from recycled plastic but made to look like leather. We partner with GRS certified factories to make both.

What about your packaging? 

Our packaging is FSC-certified, recyclable, and responsibly sourced and just as considered as the shoes inside.  

How else are you minimizing waste? 

Footwear production can be wasteful — especially when it requires new molds. That’s why we avoid creating from scratch when possible, opting instead to work with existing molds and materials already available through our factories and suppliers.  

How do I know my size? 

Our shoes are true to size in U.S. sizing. If you’re between sizes or prefer a little extra room, we recommend sizing up. Here’s a quick reference to help you find your fit: 

  • U.S. 5 = EU 35 
  • U.S. 5.5 = EU 35.5 
  • U.S. 6 = EU 36 
  • U.S. 6.5 = EU 36.5 
  • U.S. 7 = EU 37 
  • U.S. 7.5 = EU 37.5 
  • U.S. 8 = EU 38 
  • U.S. 8.5 = EU 38.5 
  • U.S. 9 = EU 39 
  • U.S. 9.5 = EU 39.5 
  • U.S. 10 = EU 40 
  • U.S. 10.5 = EU 40.5 
  • U.S. 11 = EU 41